Charles J. Stephens Prudential Texas Realty 3303 Northland Dr. Ste. 100 Austin, TX 78731 Direct: (512) 287-9304 Office: (512) 483-6000 Fax: (512) 483-6041 Value Statement: The focus of my real estate practice is to provide the absolute best customer service. Continuing education, regular communication with clients, explanation of the process and follow-through are all important factors in my ability to provide the highest quality customer service. However, more importantly, I listen. I pride myself on taking the time to get to know each and every client individually and on listening to their specific needs and wishes. Nothing is more satisfying then to match a client with their dream and vision. Career Experience: I have spent my entire career honing my skills in customer service. Early on I helped develop a budding business in the Organic Nursery trade. I helped budget, market and advertise several product lines new to the industry. I created lasting relationships with vendors and customers and saw a two fold increase in sales in a three year period. I later moved into the Backyard Nature business and developed new strategies for attaining new and retaining old customers. New innovations to reaching across broad demographic profiles rapidly increased customer traffic and the business grew beyond one owner’s expectation. Through the implementation of various strategies with staff, I maintained a very loyal customer base who I now consider my friends. My expertise in sales, marketing and advertising enables me to get the most for my clients. Education: · The University of Texas – Austin · The University of Texas – Arlington · Austin Institute of Real Estate Personal Interest: · Birding – Local Guide and active member of Travis Audubon Society · Hiking · Biking · Golfing · Scuba Diving – Divemaster · Basketball · Fly fishing · Volunteer for Travis County to Register Voters · Volunteer for Allandale Neighborhood Association and the Neighborhood Watch Citizens Patrol · Volunteer and speaker for City of Austin’s Nature Program – Keep Austin Wild · Public speaking to local groups on the subject of environmental conservation and preservation of natural habitats. · Gardening on Sunday afternoons with my wife, son and two dogs. |